lilyj. net

To date, the best advice I have seen in solving end-user problems:
<patzer> consultant walks over to ask that we reboot a server because somebody told him that somebody else couldn’t login
<richlow> patzer: shoot all 3 of them.
<patzer> richlowe: …and he doesn’t know who
<richlowe> check the mail server logs, if it wasn’t verbally.
<cdavies_> and then shoot [...]

Yesterday I walked to run an errand and while walking I saw a woman about to drop a letter into a post box. She stopped when she saw me and asked, “Would you mail this letter for me?” The look on my face must have expressed the confusion I was experiencing due to [...]